聽(tīng)力部分:
part1(拿分的部分)
本部分主要是電話英語(yǔ),分為接通電話,留言和安排.因此首先必須掌握一定的常用句型,再次因?yàn)槭巧虅?wù)英語(yǔ),所以還要掌握一定的商務(wù)知識(shí)和商務(wù)專業(yè)詞匯.
電話英語(yǔ):
1.接通
Dialing tone(盲音),engaged/busy tone(占線),switchboard(總機(jī)),operator(接線員)
A:I phoned moment ago but I was cut off.Can you put me through to extention 4011?
B:One moment,please.Sorry to keep you waiting.I'm afraid the line is busy.Do you want to hold or call back later?
電子語(yǔ)音信箱
You are through to the voicemail of Charles Liu.I'm not at my desk right now,but if you leave a message,I'll get right back to you. To leave a message,press 1.To speak to the operator,please hold.To listen to your message,press 2.To change your message,press 3.To erase your message,press 4.Otherwise,please hang up.
2.留口信
A:It/This is Feng here.Could I speak to Charles,please?
B:(Charles)Speaking.
A:Is this a good/convenient time to call?
B:I'm rather tied up at the moment.Could you call back later?
I'm afraid Charles ①is not available. ②in a meeting.③on leave.
④not at his desk.⑤not in the office.⑥off sick today.
?、遫n another line.⑧with sb. right now.⑨on holiday.
A:Could I leave a message?I'm calling about/to...?
B:Who's calling,please?
A:Feng from the Jia University.
B:Is it F-E-N-G?
A:Yes,it is F-E-N-G,F for Foxtrot.
B:Could you spell it,please?
注:26個(gè)字母在人名中都有它所代表的意思,歸納如下
A:Alpha B:Bravo C:Charlie D:Delta E:Echo F:Foxtrot G:Golf H:Hotel I:India J:Juliet K:Kilo L:Lima M:Mike N:November O:Oscar P:Papa Q:Quebec R:Romeo S:Sierra T:Tango U:Uniform V:Victor W:Whisky X:X-ray Y:Yankee Z:Zulu
3.安排
A:Shall we fix an appointment?
B:I'll check my diary.How/What about Monday?Would Monday be suitable/suit you?Shall we say Monday?
A:I can't make Monday.I'm afraid Monday won't be possible.Can we leave it open now?I'll get back in touch with you ASAP(as soon as possible).
B:Nice talking to you.Thanks for calling.
注:國(guó)外的電話號(hào)碼構(gòu)成
Access code Country code Area code Number Extension
國(guó)際 國(guó)家 區(qū)域 號(hào)碼 分機(jī)
聽(tīng)力Part2(較難)
解題步驟:1.先把八個(gè)選項(xiàng)進(jìn)行概括,劃出關(guān)鍵詞
2.通過(guò)看選項(xiàng),可以知道每個(gè)選項(xiàng)所表達(dá)的情感(生硬,委婉,平常),然后用符號(hào)進(jìn)行分類(lèi),這樣在聽(tīng)聽(tīng)力的時(shí)候可以縮小選擇范圍.一般領(lǐng)導(dǎo)人會(huì)用比較生硬的口吻,而委婉的當(dāng)然是員工了,記住生硬并不是聲大,呵呵.還有也可能2人都是官,這時(shí)要看官的大小.
PART3(最難)
這一部分,需要你先看好每一個(gè)選項(xiàng),分清人物,看好是幾個(gè)人在說(shuō)話,誰(shuí)是官,誰(shuí)是職員,誰(shuí)的官比較大,這樣你在聽(tīng)的時(shí)候就會(huì)分清主次.記住要聽(tīng)說(shuō)話者的語(yǔ)氣.
BEC聽(tīng)力技巧總結(jié):
1.問(wèn)啥啥錯(cuò):信息提供者重要,信息接受者干擾!如下:A是信息接受者,B是信息提供者
A:Sales director?
B:Plant managers.
2.注意說(shuō)話者的語(yǔ)氣
3.注意同意互換(同義詞,同源詞,同義詞組):
如:maintain=update,information=detail,have plan for=intend to,priority=main concern
self-employed=be in charge of my own business
4.注意商務(wù)知識(shí)的積累,和詞匯的積累